Privacy Policy

The short version is in the box below; the numbered sections are the detail. We tried to keep both in plain language.

Last updated November 20, 2024

In plain terms. At UltraGPT, your privacy is important to us. Chat data stored in our database is encrypted, we never sell your information, and your prompts are shared only with the AI provider needed to generate a response. This policy explains what we collect, how we use it, and the rights you have over it.

Information we collect

When you use our Services, we may collect the following.

Information you provide: account registration details (name, email address, password), payment information when subscribing to paid plans, and any content or prompt you input into the chat ("User Input").

Information collected automatically: your IP address and browser type, device information, and usage data (pages visited, actions taken).

How we use your information

We use collected data to:

  • Provide and maintain the Services
  • Authenticate your account
  • Process payments
  • Improve and personalize user experience
  • Ensure platform safety and prevent misuse
  • Comply with legal obligations

Chat encryption & data security

One of our core privacy features is protecting your conversations.

  • All chat data stored in our database is encrypted (coded)
  • Encryption ensures no one — including our staff — can access the raw content of your chats, except when required by law
  • We do not sell, share, or disclose your chat content to any third party for advertising or marketing purposes
  • Your prompts and outputs remain private between you and the AI model

Sharing of information

We do not sell or rent your information. We may share limited data only:

  • With trusted service providers (hosting, payment gateways) strictly to perform operational tasks
  • To comply with applicable laws, legal processes, or enforce our Terms of Service
  • In cases of security, abuse investigation, or to protect rights and safety

All third-party providers are required to safeguard your data in compliance with applicable laws (GDPR, CCPA, etc.).

Third-party AI models

UltraGPT uses APIs and services from providers like OpenAI and Anthropic to process your input. Your prompts may be securely transmitted to these providers to generate outputs, under their own privacy policies and acceptable use guidelines.

Data retention

  • We retain account information for as long as your account is active or as needed to provide the Services
  • Encrypted chat data is stored until you choose to delete it or your account is closed
  • Upon account deletion, personal data is removed from active databases within a reasonable period (typically 30–60 days), except where retention is required by law

Your rights

Depending on your location, you may have legal rights including:

  • Accessing the personal data we hold
  • Requesting correction or deletion
  • Receiving a copy of your data
  • Restricting certain processing activities

To exercise these rights, contact us at [email protected].

Cookies & tracking technologies

We may use cookies to:

  • Keep you logged in
  • Remember preferences
  • Help analyze site usage

You can control cookies via your browser settings. Disabling cookies may affect site functionality.

Data security measures

We take strong measures to protect your data:

  • Database encryption for chats
  • Secure HTTPS transmission
  • Regular system security audits
  • Limiting internal access to encrypted data

International data transfers

If you access UltraGPT from outside our hosting region, your data may be transferred and stored in jurisdictions that may have different data protection laws. We comply with GDPR and require adequate safeguards for all transfers.

Changes to this privacy policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the "last updated" date will be revised. Continued use after changes indicates acceptance.

Contact us

For any questions, concerns, or requests related to your privacy, contact us at [email protected] or visit ultragpt.pro.

Questions about any of this?

Privacy requests go to [email protected]. General questions reach the team on the contact page.